Privacy Policy
Last Updated: April 24, 2026
At Elixir Engineering, we respect your privacy and are committed to protecting the personal data of our customers, suppliers, and website visitors. This policy outlines how we collect, use, and safeguard your information when you visit elixirengineering.com.
1. Information We Collect
We collect information that allows us to provide technical support and fulfill orders for locomotive components.
- Contact Information: Name, job title, company name, email address, and phone number (collected via "Request a Quote" or "Contact Us" forms).
- Technical Data: IP address, browser type, and usage patterns collected through cookies to improve our website’s performance.
- Business Requirements: Part numbers, fleet details, and technical specifications you provide regarding your locomotive maintenance needs.
2. How We Use Your Information
We use the data collected for the following business purposes:
- To provide formal quotes and technical datasheets for locomotive parts.
- To process and ship orders to your facility.
- To send technical updates or notifications regarding product improvements or obsolescence alerts.
- To comply with international trade and manufacturing regulations.
3. Data Sharing & Third Parties
We do not sell your data. We only share information with trusted third parties necessary for business operations:
- Logistics Partners: To deliver physical parts to your location.
- Regulatory Bodies: Where required by law or for export/import compliance.
- Technical Consultants: To assist in custom engineering solutions requested by you.
4. Cookies and Tracking
Our website uses cookies to enhance user experience. These cookies help us understand which product categories (e.g., Power Electronics vs. Sensing Systems) are most relevant to our visitors. You can choose to disable cookies through your browser settings, though some features of the site may be affected.
5. International Data Transfers
As a global supplier of locomotive parts, your data may be processed in India or in the country where your fleet is located. We take all necessary steps to ensure your data remains secure and handled in accordance with international privacy standards.
6. Data Security
We implement industry-standard security measures (SSL encryption and secure servers) to protect your technical drawings, RFQs, and contact details from unauthorized access.
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request the correction or deletion of your information.
- Opt-out of any marketing or technical update emails.
8. Contact Us
For any questions regarding this Privacy Policy or your data, please contact our compliance team:
“Swathi Complex”,
Plot No. 13-C,
5th Main, 3rd Phase,
Peenya Industrial Area,
Bangalore – 560 058,
Karnataka, India